Amidst workforce layoffs, Paytm CEO Vijay Shekhar Sharma shares to-do list for 2024; unveils major AI updates

Paytm CEO Vijay Shekhar Sharma reveals a comprehensive 2024 plan, prioritising major Artificial Intelligence (AI) upgrades following significant layoffs. The announcement triggered responses from the community, with product director Anurag Verma from Makemytrip sharing valuable suggestions. Verma’s recommendations include UI enhancements, a more strategic arrangement of user journey cards, user-friendly copy adjustments, and the implementation of a loyalty program, among others.